| 140 Views | admin
Feedback is useless unless you do this
Customer feedback isn’t just about listening—it’s about taking action. With Bitrix24’s CRM feedback tools, you can collect valuable insights and use them to enhance your services.
🔶 Set up easy feedback channels – use CRM forms, live chat, and SMS to collect it
🔶 Link feedback to CRM records – keep insights tied to customer profiles for personalized responses
🔶 Analyze and act on data – spot trends and improve service quality with built-in analytics
Our latest video walks you through how to turn customer feedback into a growth strategy. Ready to level up your customer service?