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Yes, we know you’ve heard that customers are no longer interested in email marketing. But do you know that businesses still use email marketing to increase their sales and boost their revenues? If emails are not doing your business any good, it could simply mean that your marketing strategy does not cut it with your recipients. […]
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Your customer relationship management system, as its name implies, is a very potent management tool. In your CRM, you can monitor everything within your business, from your interactions with customers, to the effectiveness of your employees. In essence, the mouthwatering benefits of CRM systems like Bitrix24 are summarized below: However, if your business processes will […]
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The day-to-day interactions you have with your customers and employees are crucial to the survival of your business. And there is no better way to record these interactions other than adequate documentation. Creating document files for each transaction (either inquiry or sales) you have with your customers can be a huge task to complete. But […]
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Does my business need a web contact form? Why can’t I make my email address or phone number available on my website? You may have questions like these regarding a web contact form. Well, the second option does seem easy and straightforward. And for the first, this post is dedicated to answering that question. However, […]
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How to: What is the difference between Leads and Deals in Bitrix24? Generally, companies are using CRM systems when they need to systematize and analyze their relationship with customers. In company with no CRM sales managers just process incoming requests and inevitably immerse in routine work. By contrast, a properly configured CRM system will show […]
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CRM systems like Bitrix24 are tools created to ensure the smooth running of businesses and customer-related structures. These systems come with loads of features designed to attend to several facets of companies in multiple industries. However, for most CRM systems to remain relevant and applicable across multiple industries, they often come with several complexities. If […]
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CRM system can help to automatize a sales process of any business. CRM is about automating repetitive, manual tasks to streamline work and improve productivity. CRM tools are all about making it easier to manage every external interaction and relationship that’s essential for business success. Automation can free up time to focus on more meaningful, […]
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Internal communications make up a crucial aspect of any business. If your employees and team members cannot effectively communicate, your business will hardly get any work done. Hence, this article highlights the importance of effective internal communications and how you can improve them using chats and calls on your Bitrix24 system. What Are the Benefits […]
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Emails and everyday life Roughly 320 billion of emails are estimated to be sent and received each day in 2021 (https://www.statista.com/statistics/456500/daily-number-of-e-mails-worldwide/). And this number is considered to grow. Emails is classics of digital communication in spite of growing popularity of social media, messengers and chats. It is not likely that emails will lose popularity even […]
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Email marketing – the most common marketing tool We continue to explore the power of email marketing for business purposes. Before we revealed how to “properly integrate any mailbox with Bitrix24” and how to “avoid spam from appearing in your Leads or Deals board”. As stated before, email marketing is one of the most affordable […]
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Introduction to Smart Process Automation Smart Process Automation (SPA) stands for advanced tool developed by Bitrix24. With SPA any user can build its own system using data cards similar to standard Leads, Deals and Contacts and the way how they are related to each other. Therefore, user can manage an independent workflow without messing it […]
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Organization structure and access to internal information When number of employees is more than 2, company owner should think about organizational set-up. First reason is to keep order and prevent inaccuracy. Anyone can make a mistake and, for example, delete some important information. Second big matter is security. Leak of data can be a serious […]
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Clients and deals database While some of us may work with CRM from scratch, most of entrepreneurs and companies come to CRM as a result of growing operations. Therefore, by the moment we install a new CRM we should already have a list of our clients and deals. Another situation is obtaining a ready business […]
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Sales department goals Any sales manager should be aware that his or her goal is closing deals. A closed deal means that customer signed an agreement and/or executed first payment. That is the main KPI of all salesman. In turn, signed agreement means that both sides acknowledge the deal and its conditions. And most importantly, […]
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