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How to Use EMCsoft Ticketing Solution Every company – including IT firms – needs some form of organization. When you’ve got a lot of things to do, trying to carry them out manually will only cost your company a lot more time and money than is necessary. As an active organization, a ticketing system is […]
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For every business, deals determine the flow of its sales funnel. The longer it takes to close a deal, the slower the sales funnel. This stage of getting deals closed is usually the peak of a sales team’s responsibility. So maybe your sales team has successfully converted a lead to a potential client, and emailed the sales […]
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A customer relationship management system like Bitrix24 undoubtedly helps you manage every interaction you have with your customers. In essence, Bitrix24 equips you to deliver the best services without jeopardizing your business’s convenience. From lead generation to deal closing and sales forecasts, Bitrix24 also helps you streamline your sales funnel for increased revenue and profits. […]
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Every day, billions of people around the world move from place, and a large percentage of these people prefer to move in automobiles. Sadly, not every one of these automobile-lovers own their own vehicles. As a result, a car rental business is definitely no child’s play. If you own a car rental company, you may […]
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The efficiency of your Bitrix24 CRM shouldn’t be limited to what it does for you alone. This efficiency should also be evident as you use your CRM for your day-to-day business transactions. Time is an irreplaceable asset and something no one – even professionals – gets enough of. In essence, a CRM should not only […]
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Customer feedback – whether good or bad – is a priceless commodity that no business owner would want to joke with. After all, how do you figure out your business’ impact on your customers if they do not give you feedback? But then, you may need to ask before most customers will leave any feedback […]
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Dynamic Interface in Lead Card or Deal Card CRM is the lifeline of any business. Without it, managers and business owners may never be able to effectively monitor and organize their transactions with customers. With good CRM, you can effortlessly monitor customer behavior and activity for necessary changes and improvement. You can also enhance the […]
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CRM systems like Bitrix24 play a significant role in retaining a business’s customers. One of the ways CRMs do this is through the creation of reports. By creating adequate and accurate reports, businesses can understand their customers’ behaviors. They can also rightly channel their resources to improve customer experience and retention. In summary, the importance […]
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If your business operations require that you process one or two invoices on a daily basis, your accounts payable department may find it an easy task to complete. But when it comes to handling invoices in their hundreds, you may need to resort to automation, as certain consequences may accompany the manual processing of such […]
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It is always a good sign for your business if you have more than one deal with a particular customer. After all, only a customer who enjoys your services will call your customer service agents for more information even after contacting you on your website. However, while multiple interactions with a particular customer may mean […]
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We know we’ve shared reasons why your business needs Bitrix24 more than spreadsheets . But it does not suffice to say that your business does not need Excel spreadsheets at all. Bitrix24 CRM exists to afford you convenience in your relationship with your customers and team members. It also ensures that your business processes run as smoothly […]
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You’ve learned over and over that the subjects of your business emails are crucial if they will be read. But after completing the subject and body of each email, do you fall into the temptation of scribbling just anything at the end? If you do, then you might be doing your business more harm than […]
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Quotation preparation is the most critical aspect of every sale funnel after lead generation and conversion. It determines – in its unique way – whether or not a lead will eventually become a customer. And in the long run, a well-crafted quotation can improve customer satisfaction and retention and consequently increase sales. However, this potential is linked […]
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Successful business deals are rarely accomplished by the completion of a single task alone. Each deal requires a series of action steps, stages, and processes to qualify as complete. Hence, for each deal you’re able to close in your business, several tasks will need to be completed. And this is where checklists (just like a […]
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If your sales team will consistently push for success in your business, your sales commission must be commensurate to their efforts. From generating leads and converting them to customers to closing deals and making successful sales, every sales rep should be well compensated for their hard work. To be able to compensate your sales team adequately, your […]
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Much more than is noticed, businesses thrive better on repeat customers than fresh leads. For one thing, generating leads, converting them to customers, and having them approve a sales contract require more resources than selling to a returning customer. Also, repeat customers often become brand ambassadors because they’ll tell others about every product or service they enjoyed from […]
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Given the up-tempo nature of businesses today, it is pretty standard that you will be laden with a truckload of responsibilities as a manager or supervisor. While these responsibilities are needful to advance your business objectives, they could very easily keep you from attending to a highly crucial aspect of business management – employee visibility. […]
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Leads are the most exciting words used and understood by businesses of all types. They are entities (individuals or companies) that have communicated their interest in a business’s products or services. They are also the hopes on which business operations hang on, such that business owners do not mind expending multiple resources to generate leads. […]
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Among all living things, human beings are the most difficult to control and organize. This difficulty exists particularly because every human possesses a will, and can actively decide on their actions and responses. As a result, controlling / supervising the wills of adult workers in line with your business policies can be challenging. What then […]
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Bitrix24 – the Easy Way to Send Ringless Voicemails As obsolete as the word ‘voicemail’ may sound, it still remains valuable for excellent communication and customer service within any business. Having being a more efficient substitute for answering machine, voicemail service has received a major improvement to become an all-encompassing solution for unanswered calls. Just […]
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Most companies may not know this, but data ranks among every organization’s most valuable assets. Also, given the current digitalization of many economies, data has become even more relevant in charting the course of business growth and advancement. Organizations who do not place a premium on their data management and analysis will most likely be […]
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Sales department goals Any sales manager should be aware that his or her goal is closing deals. A closed deal means that customer signed an agreement and/or executed first payment. That is the main KPI of all salesman. In turn, signed agreement means that both sides acknowledge the deal and its conditions. And most importantly, […]
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Bitrix development methods As we all know, one of the best advantages of Bitrix CRM is freedom of customizing. Self-hosted Bitrix is an open code CRM with no crypted files. That means Bitrix provides access to the source code for customization and development purposes. This allows to extend the functionality of the CMS or create […]
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